Tranquility Heavy Duty Underpads

With the exception of custom or personalized products, you may exchange or return any merchandise purchased at Milliken Medical within 30 days and be reimbursed for the cost of the product (excluding freight). All returns must be unopened, not expired and in salable condition.

• After 30 days, a 15% restocking fee will be applied
• After 60 days, a 25% restocking fee will be applied
• No returns accepted after 90 days
• Custom ordered items are non-returnable

• A copy of the packing list must be in the box with the merchandise.

• Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 8 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
• No returns under $69 in product value
• Our complete return policy is available here.