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- Items must be returned in the unit of measure in which they were purchased. Partial case returns will not be accepted.
- This supplier accepts return of unused items in their original sealed internal packaging, in re-saleable condition within 60 days of purchase. Exceptions are noted in the product description.
- There is a restock fee of 15% on all accepted returns made between 1-30 days of purchase and a restock fee of 25% on all accepted returns between 31-60 days of purchase.
- No returns accepted on items more than 60 days after purchase.
- EXCEPTION: Bath and Toilet items are hygienic and cannot be returned unless defective.
- EXCEPTION: To return a Power Mobility item: New, unused power mobility products can be returned within 30 days from purchase date and a 15% restock fee will apply. The item must be packaged to ensure the product is not damaged during return shipping. Please contact a Parentgiving Customer Service Representative for special instructions. Used power mobility items are not eligible for return.
- Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 7 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
- No returns under $69 in product value
- Our complete return policy is available here.
- Rr.j.Verified BuyerRated 1 out of 5 stars2 years agoUNAWARE NOT AVAILABLE IN BOTH SIZES
Did not stop my order when I ordered elong size for my toilet did not know until it arrived and I unboxed and found it did not fit.
- TTinaVerified BuyerRated 5 out of 5 stars3 years agoI Would Buy It Again
This is my moms second toilet seat lifter. The first one was by Drive Medical but plastic yellows so I was ready to replace it. Got another brand by mistake and the plastic began crushing in. This time I made sure I got a Drive Medical toilet set.
- NNoneVerified BuyerRated 3 out of 5 stars6 years agoOK at best.
Although it can be made to work surely there is a better product around.
- JJimVerified BuyerRated 4 out of 5 stars6 years agoNice seat extension
This is a nice sturdy extension that fits the toilet well
- RRheutilliusVerified BuyerRated 5 out of 5 stars6 years agoThe best
I believe I have reviewed it before. This one went on a toilet at my daughter s
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