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With the exception of custom or personalized products, you may exchange or return any merchandise purchased at Milliken Medical within 30 days and be reimbursed for the cost of the product (excluding freight). All returns must be unopened, not expired and in salable condition.
- After 30 days, a 15% restocking fee will be applied
- After 60 days, a 25% restocking fee will be applied
- No returns accepted after 90 days
- Custom ordered items are non-returnable
- A copy of the packing list must be in the box with the merchandise.
- Contact Customer Service at 888-746-2107 Monday - Thursday 9 AM ET - 8 PM ET, Friday 9 AM ET - 5 PM ET for a Return Merchandise Authorization number and return address.
- No returns under $79 in product value
- Our complete return policy is available here.
- BSbrenda s.Verified BuyerRated 5 out of 5 stars3 days agob smith
they are the best I have found and I have tried many. They usually absorb so well that the urine doesn't soak through to the pull-up. My husband really soaks through the night, so I am truly so thankful for them.
- SBSusan B J.Verified BuyerRated 5 out of 5 stars2 months agoSusan
Good quality
- KVKathleen V.Verified BuyerRated 5 out of 5 stars1 year ago5 Stars
I used other products and I always had a wet bed so I did some research and found these pads and they worked. Initially I just bought them from Amazon and then learned that I could have them shipped automatically.
- JJudeVerified BuyerRated 4 out of 5 stars2 years agoExtra protection
Helps to absorb overflow from other product
- BBrendaVerified BuyerRated 1 out of 5 stars2 years agoNot good for our purpose.
I always bought the thick overnight pads that go in the underwear. When I received this shipment...these things are huge and flat almost like a pad that goes underneath you when lying down. Never saw anything like them before. I have purchased regularly and so just kept them to give to someone who can use them. Too much trouble to send back. They would be fine for someone who needs this kind of product.
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